Contact
Contact our Medan sauna team
Send three facts on WhatsApp — the room size, the part of Medan you are in and the kind of sauna you want — and a member of the crew, not a bot, answers within working hours, normally inside one or two of them.
We usually reply within 1–2 hours (08:00–20:00 WIB)
Quote form
Ask for a quote, no phone call needed
Three lines is enough. We come back on WhatsApp with follow-up questions and a free survey slot in Medan.
- WhatsApp (fastest) WhatsApp
- Working hours Every day 08:00–20:00 WIB (GMT+7). Write at night if that suits you — the coordinator works through the queue from 08:00.
- Where we work We work out of Medan Baru. A survey anywhere in Greater Medan costs nothing, and Berastagi sits on a weekly schedule: Medan Sunggal, Binjai and the rest of North Sumatra are covered by arrangement.
From your first message to a signed quote
Two photos of the room, its size and your PLN capacity if you know it — enough for a first technical answer.
We measure the room, check the electrical supply and drainage, and send a 3D design with every line priced.
A 50% deposit confirms it: materials are ordered, the installation week is fixed, and the 2-year structural warranty starts at handover.
Rather talk than type? Say so in the chat and we agree a time to call you. We never phone first.
Where we work
Where the crew drives to
Surveys happen at your address, not ours — the pin marks our Medan Baru base and the radius we cover on a normal working day.